Elvz. Verified
"Visited this Tesco on February 16th, 2026 and was after a particular item in aisle number 3. I discovered the item ran out but then I met Sana at 17:48 (might have spelt her name wrong sorry). She is a superstar! She informed me that the item ran out and could have ended our interaction. But no; Sana went above and beyond and went to get me the item from the storage area. She made me feel reassured that I will get my item today. This was an perfect example of excellent customer service and Sana championed Tesco values. I am extremely grateful to Sana and Tesco should be proud to have her on board. Keep it up!"